Privacy policy

Data controller

Controller: Paola Andrea Hoyos Cardona
Contact email: pahoyoscardona@gmail.com
Location: Medellín, CO

Data we may collect

• Identity and contact data you provide: name, email, company, message content and service interest when you write via the contact form, email or WhatsApp.
• Technical usage data: IP address, browser type, pages visited and approximate location through analytics tools (e.g. Google Analytics), when enabled.
• Cookies and similar technologies required for site operation, language preference and measurement.

Purpose and legal basis

We use your data to respond to inquiries, prepare quotes, deliver contracted services, improve the website and comply with legal obligations. Processing is based on your consent, pre-contractual steps or legitimate interest in operating a professional services site.

Channels covered

This policy applies to data shared through the contact form on this website, email to pahoyoscardona@gmail.com, and other published contact channels.

Retention and sharing

We retain contact records while a commercial relationship is active and for a reasonable period afterward for accounting and legal purposes. We do not sell personal data. Processors (hosting, email, analytics) may access data only to provide their service and under appropriate safeguards.

Your rights (Colombia)

Under Law 1581 of 2012 and related regulations, you may access, update, rectify or delete your data, and revoke authorization where applicable. To exercise your rights, email pahoyoscardona@gmail.com with the subject “Data protection”.